Data deletion
Delete my data.
You can ask us to delete personal data we hold about you, whoever you are — a user of the CRM, or someone whose enquiry was stored in it.Operated by Tavco Growth Private Limited · Last updated 8 November 2026
Fastest route
Email us.
Email privacy@tavcogrowth.com with the subject Data deletion request, and include the phone number or email address your data would be filed under. That identifier is how we find your records — without it we cannot be certain we are deleting the right person’s data.
Enquirers
If you enquired about a property.
Your details were given to a specific real-estate business, and they are stored in that business’s own workspace. That business decides how the data is used; we store it for them.
- Email us at privacy@tavcogrowth.com with the phone number or email you used.
- Tell us the name of the business or project you enquired about, if you remember it. This is optional — we can locate the records without it.
- We acknowledge within 72 hours, pass the request to that business, and confirm to you once the deletion is complete.
Staff
If you use Tavco CRM at work.
Ask your own administrator to remove your account, or email us directly. Removing an account permanently destroys the login. Records of work already done — calls logged, notes written — remain with your employer as their business records, unless you ask us to erase those too and your employer has no legal obligation to keep them.
Meta
If you connected Facebook, Instagram or WhatsApp.
To stop Tavco CRM receiving any further data from Meta, remove the connection at Facebook Settings → Business Integrations, and select Remove next to Tavco CRM. That halts new data immediately.
To also delete data already received, send us the deletion request above — disconnecting alone does not erase what was already stored.
Timing
What happens, and when.
| Stage | Timing |
|---|---|
| We acknowledge your request | Within 72 hours |
| Records removed from live systems | Within 30 days |
| Records purged from encrypted backups | Within a further 35 days |
| Written confirmation to you | On completion |
What we keep
What we may have to keep.
We will tell you if any of this applies to you:
- Records we are required by law to retain, such as financial records — kept only for the required period, and used for nothing else.
- Security and audit logs recording that an action happened, retained for up to 24 months. Where these reference you, the reference is reduced to an identifier that no longer names you.
- Where you are on a do-not-disturb list, we keep the minimum needed to honour that — otherwise deleting the record would allow the number to be dialled again.
Escalate
If you are not satisfied.
Write to privacy@tavcogrowth.com and ask for the request to be escalated. Under India’s Digital Personal Data Protection Act, 2023 you may also complain to the Data Protection Board of India. See the privacy policy and terms of service.