Terms
Terms of service.
The ground rules for using Tavco CRM.Operated by Tavco Growth Private Limited · Last updated 8 November 2026
The service
The service.
Tavco CRM is customer-relationship software for real-estate businesses, provided by Tavco Growth Private Limited (“we”, “us”). By creating or using an account you agree to these terms.
Accounts
Accounts.
- Each customer organisation gets its own workspace. Accounts are created by us or by that organisation’s administrator.
- You are responsible for keeping your sign-in credentials secure and for activity carried out under your account.
- An administrator may remove a person’s access at any time.
Your data
Your data.
- Data you put into the service remains yours. We do not sell it, and we do not use one customer’s data to serve another.
- You are responsible for having a lawful basis to hold and contact the people whose details you upload, including any consent required under applicable law.
- You may export your data at any time while your account is active.
- Our handling of personal data is described in our privacy policy.
Acceptable use
Acceptable use.
You may not use Tavco CRM to send unsolicited messages in breach of applicable law, to contact numbers registered on a do-not-disturb list where that is prohibited, to store data you have no right to hold, or to attempt to access another customer’s workspace.
Third parties
Third-party connections.
If you connect Facebook, Instagram, WhatsApp or another third-party service, you authorise us to access data from it on your behalf for the purposes you have selected. Your use of those services remains governed by their own terms. You may disconnect at any time.
Availability
Availability.
We aim to keep the service available continuously but do not guarantee uninterrupted access. We may carry out maintenance, and will give notice of planned downtime where practical.
Suspension
Suspension.
We may suspend a workspace for non-payment or for breach of these terms. Suspension prevents sign-in; it does not delete your data. We will tell you why and how to resolve it.
Ending
Ending your use.
You may stop using the service at any time. On closure we delete your data within 90 days, except where law requires otherwise. Export anything you want to keep before closing.
Liability
Liability.
The service is provided on an “as is” basis. To the extent permitted by law, our total liability arising from the service is limited to the fees you paid us in the twelve months before the claim. Nothing in these terms limits liability that cannot lawfully be limited.
Changes
Changes.
We may update these terms. Material changes will be notified to customer administrators by email before taking effect.
Law
Governing law.
These terms are governed by the laws of India, and the courts at Pune, Maharashtra have exclusive jurisdiction.
Contact
Contact.
Tavco Growth Private Limited — support@tavcogrowth.com